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This cookie is set by GDPR Cookie Consent plugin. It does not correspond to any user ID in the web application and does not store any personally identifiable information. The cookie is used by cdn services like CloudFare to identify individual clients behind a shared IP address and apply security settings on a per-client basis. These cookies ensure basic functionalities and security features of the website, anonymously. Necessary cookies are absolutely essential for the website to function properly.
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Direct specific questions or concerns regarding the user of customer information to our Compliance Officer or to the Office of General Counsel.
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Captions are never stored on the CaptionCall servers.The voice of individuals who call or receive calls from our customers are never recorded in the process of generating captions.Information generated by users such as contact information saved on the CaptionCall phone or CaptionCall Mobile app is accessible only to users and is securely stored on our networks.Customer data has never been sold to a third party for marketing, research or any other purpose.Customer data is never disclosed to a third party company without customer consent.Personal information is only used for the delivery of the captioning service and relevant support including customer and technical support as well as the overall improvements to the service.Customer approval is required for use of any personal information.As required by the FTC, special consideration is given to protect the privacy of minors. Below are some of the key protections which are articulated more fully in our privacy policy as well as in our corporate policy related to management of Customer Proprietary Network Information (CPNI). CaptionCall operates under the strict regulations of the Federal Communications Commission (FCC) and Federal Trade Commission (FTC) related to the care and management of customer data. CaptionCall takes the protection of customer proprietary information seriously and carries out all required legal precautions to secure customer data.